Frequently Asked Questions
Have a question? Check out our most frequently asked questions below. If you don’t see your answer, send us a message through our contact page — we’d love to help!
How long will my order take to arrive?
Most orders are packaged and shipped within 1–3 business days. Once on their way, delivery usually takes 5–10 days depending on where you are.
Where do you ship?
As of right now, we deliver our goodies only in the United States.
Can I cancel or return my order?
At this time, we’re unable to offer cancellations or returns. If you run into any issues with your order, please reach out — we’re happy to help!
I entered the wrong address, what do I do?
If you entered the wrong address, please contact us as soon as possible at thewonderinkshop@gmail.com. We’ll do our best to update your order before it ships. Once it’s on its way, we may not be able to change the address, but we’ll help you figure out the next steps!
Can I personalize my order?
Custom orders are considered on a case-by-case basis. Please reach out to thewonderinkshop@gmail.com with your ideas, and we’ll be happy to discuss what’s possible!
How can I stay updated on new products and sales?
Join our newsletter or follow us on Instagram for the latest cozy releases, bundles, and special promotions. Your next favorite find might be just a scroll away!
Stilll need help?
If the FAQ above did not answer your questions, you may ask help from our support team by contacting us directly via email.